strategic capacity

In a small & fast engineering team, it’s challenging to quantify work being done. There’s so much to do, and it’s difficult to categorize. How can you determine your capacity for addressing your strategic roadmap when stakeholders ask about it?

community signal

Patrick O’Keefe of the long-running show Community Signal asked me to join him in a discussion that ranged from private equity buying community software, community data ownership, and the stakeholder challenges of community software roadmaps.

startup power

If you don’t invest in engineering leadership early you’re burning your salary budget. Once it’s time for process, you need someone who empowers your engineers and helps them operate safely rather than imposing rules that grind your releases to a halt.

family metaphors

Your company isn’t a family. Every time I hear someone describe their workplace as a family, it’s a red flag. It means one of two things: You’re squeezing people, or you’re earnest but inexperienced.

binary consensus

Most substantive community work is about consensus seeking, and software is naturally very bad at this. How do you put humans at the center of community software? Don’t build better algorithms, build better workflows.