community signal

Patrick O’Keefe of the long-running show Community Signal asked me to join him in a discussion that ranged from private equity buying community software, community data ownership, and the stakeholder challenges of community software roadmaps.

open investments

I recently read “Why I wouldn’t invest in open-source companies, even though I ran one” by Wolfram Hempel and started to write a very long comment, but decided I’d just publish my own counterpoint instead.

real community

I don’t think many of us understand what a community is or how to support one. We’ve built a lot of software to help people talk, and very little to help them build community.

using forums

Offering community managers a forum to build a community is like giving a project manager a kanban board. Yes, they can make it work. But is there really a “kanban market”?

black box

The greatest sin of any developer is thinking they are cleverer than the users of what they build. “I can guess what you want.” In truth, guessing what someone wants is far easier than helping them achieve what they actually want.